Terms of service

Terms of Service

Welcome to Dachshund Gear. By using our website and placing an order, you agree to the following terms and conditions.

1. Overview

This website is operated by Dachshund Gear. Throughout the site, the terms “we,” “us,” and “our” refer to Dachshund Gear.

By visiting our site or purchasing something from us, you agree to be bound by these Terms of Service.

2. Products

We sell dachshund-themed apparel and related products. Product images, colors, and mockups are provided to give the best possible representation of each item, but slight differences in color, placement, or appearance may occur due to screen settings, printing methods, and production variations.

All products are made to order unless otherwise stated.

3. Orders

Please review your order carefully before completing checkout. This includes product selection, size, color, quantity, and shipping address.

Once an order is placed, we may not be able to cancel or change it if production has already started.

4. Pricing and Availability

Prices are listed in USD unless otherwise stated. We reserve the right to change prices, update products, or discontinue items at any time without notice.

We also reserve the right to refuse or cancel any order if there is an issue with payment, availability, suspected fraud, or incorrect product information.

5. Shipping

Shipping times are estimates and may vary depending on production time, carrier delays, holidays, or other factors outside of our control.

Customers are responsible for providing a correct and complete shipping address. We are not responsible for delays, lost packages, or failed deliveries caused by incorrect shipping information provided at checkout.

6. Returns and Refunds

Because our products are made to order, we do not accept returns, exchanges, or refunds for buyer’s remorse, incorrect sizing, wrong color selection, or change-of-mind purchases.

Refunds or replacements may only be offered if an item arrives damaged, defective, misprinted, or incorrect.

For more details, please see our Refund Policy.

7. Defective or Incorrect Items

If you receive a damaged, defective, misprinted, or incorrect item, please contact us within 7 days of delivery through our contact page:

https://dachshundgear.com/pages/contact

Please include your order number and clear photos of the issue so we can review it.

8. Intellectual Property

All website content, including product designs, text, images, graphics, logos, and branding, belongs to Dachshund Gear or its content providers and may not be copied, reproduced, distributed, or used without permission.

9. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

10. Website Use

You agree not to use our website for any unlawful purpose or in a way that could damage, disable, or interfere with the website or other customers’ use of it.

11. Limitation of Liability

Dachshund Gear is not liable for any indirect, incidental, or consequential damages related to the use of our website, products, or services.

Our maximum liability for any order is limited to the amount paid for that order.

12. Changes to These Terms

We may update these Terms of Service at any time. Updates will be posted on this page, and continued use of the website means you accept the updated terms.