Refund policy
Refund Policy
Because our products are made to order, we do not offer refunds, returns, or exchanges for buyer’s remorse, incorrect sizing, wrong color selection, or change-of-mind purchases.
Please review your order carefully before checking out, including the product, size, color, quantity, and shipping address.
Damaged, Defective, or Incorrect Items
We only offer refunds or replacements if your item arrives damaged, defective, misprinted, or if you received the wrong item.
If there is an issue with your order, please contact us within 7 days of delivery through our contact page:
https://dachshundgear.com/pages/contact
Please include your order number and clear photos of the issue so we can review it.
Made-to-Order Products
All items are printed after an order is placed. Because of this, we cannot accept returns or cancellations once production has started.
Refund Approval
Refunds or replacements are only provided after we review the issue and confirm that the item is defective, damaged, misprinted, or incorrect.
If approved, we will either issue a refund or send a replacement, depending on the situation.